30%, and here's exactly what it's 30% of
The definition matters more than the number. Some firms quote a percentage and then define "savings" so broadly that you get billed for money you never received. Here is what ours applies to, in the same words your agreement uses.
of money your utility actually credits or refunds because of a claim we filed. Nothing else.
- The audit, whether we find something or not
- Findings your utility turns down
- A credit you had already been promised
- Anything at all before money reaches you
Three of them move money. One doesn't.
Our fee is a share of money that reaches you. If none does, there is no fee.
Credit on your bill
Your utility credits your account. We invoice 30% of the credit once it shows up on a bill.
A check to you
Your utility pays you. The money reaches you first and our invoice follows. We never sit between you and your refund.
Your rate gets fixed
No money moves. Your future bills are just correct. If lower future bills are in your agreement, the term is a set number of months with a cap. If they aren't, this is free.
Turned down, or nothing found
We were wrong, or your utility won the argument. You owe nothing and you keep the written analysis.
Why we print this. A percentage without a definition is how people in this industry get surprised by an invoice. With both on this page, you can compare us with anyone else and ask them for the same.
Is this worth your time at all?
What's recoverable depends on what you spend and how far back your state lets you go. We'd rather tell you up front if a claim likely isn't worth your time or ours than after you've signed something.
The numbers below are a range based on spend and lookback. They are not a prediction about your bill. Plenty of accounts have nothing wrong with them, and we can't know which yours is until we read it.
Savings are not guaranteed. Many audits find no recoverable error; you pay nothing unless a utility credits or refunds you. This is math on the numbers you typed in, not a prediction about your account, and not a finding. Many audits turn up nothing to recover.
The fine print, up front
The full list of fee questions is on the FAQ page.
Savings are not guaranteed. Many audits find no recoverable error; you pay nothing unless a utility credits or refunds you.
Nothing to decide yet. Send one bill.
You don't sign anything until you've seen what we found and what it's worth.