We tell you whether we cover your utility before you sign anything
A rate library is only as good as where it came from. We build ours from filed rate books, page by page, and every figure carries the document and page it came from.
That is slower than buying a rate database, and it's why a finding holds up when a utility argues back. It also means our coverage has limits, and we'd rather tell you that up front. Send a bill and the first thing you'll learn is whether we can audit it.
We haven't validated a utility's rate book yet. Send a bill and we'll tell you what it would take to add yours.
We add a utility once we have validated its rate book against the filed copy. Send a bill and we'll tell you if yours is on the list.
Your rate and its extra charges are in our library and checked for your dates. We can start today.
We have your utility but not your exact rate or dates yet. You'll get a date, not a maybe.
We don't have your utility. You'll hear that plainly, with what it would take and whether your bill size makes it worth doing.