You don't have time to check every charge. We do.
We read your business utility bills, find overcharges, and recover the money. Our fee is 30% of what comes back.
One PDF. No card or sales call. In about a minute you see whether your utility is covered.
Sample audit
IllustrativeEach finding cites the page of the filed rate book it comes from.
Three steps. You do the first one.
Send one bill
We check the bill against its own totals first, so we know the numbers add up.
About a minute
We redo the math
We recalculate the bill from the rate schedules your utility filed for those service dates.
2 to 3 business days
We file the claim
You sign a one-page authorization. We file and follow up. Most utilities answer in 10 to 30 business days.
6 to 10 weeks in total
Six errors we see most often
Demand charges based on old peaks
You keep paying for a peak from months ago.
Wrong meter multipliers
The meter reading is scaled by the wrong number.
Riders applied incorrectly
Extra line charges that do not fit your account.
Being on the wrong rate
Your account sits on a rate that does not match how you use energy.
Temporary rates never trued up
Interim rates that nobody corrected after the final decision.
Power factor or minimum-bill errors
Penalties or minimums charged when they should not be.
Utility rate specialists
We work only on utility rates. We build our own copies of each utility's rate book, so every finding points to the page it comes from.
- CenterPoint Energy Resources Corp., d/b/a CenterPoint Energy Minnesota GasIn progress
- Minnesota Energy Resources CorporationIn progress
- ALLETE, Inc. d/b/a Minnesota PowerIn progress
- Otter Tail Power Company (Minnesota)In progress
- Northern States Power Company d/b/a Xcel Energy (Minnesota electric)In progress
- Northern States Power Company d/b/a Xcel Energy (Minnesota gas)In progress
- No retainer, hourly rate or setup fee.
- Nothing for findings the utility rejects.
- We invoice after the credit or refund arrives.
- Cancel in writing at any time.
Savings are not guaranteed. Many audits find no recoverable error; you pay nothing unless a utility credits or refunds you.
- Filed
- Under review
- Paid
Bills, findings with source pages, claim status and recovered amounts, in one place.
What people ask before they send a bill
Is my information secure?
Your account number is encrypted and shown with most of its digits hidden, to you and to our own staff. Every file you send is virus-scanned before anyone opens it, and your data sits in its own space that no other customer can reach.
We don't sell it, share it, or send you marketing you didn't ask for. You can download everything we hold or ask us to delete it, from your account settings, whenever you want.
Can this get me in trouble with my utility?
No. You are asking your utility to check its own math against its own filed rate. That is a normal billing question, handled by the same group that issues corrections every month, and it has no effect on your service, your deposit or your standing.
Bill reviews are ordinary commercial practice. Larger companies have been doing this for decades with in-house staff. You are allowed to check your bill, and you are allowed to have someone check it for you.
Is what you're doing legal?
Yes. Your utility's rates are filed with your state's utility commission and it is required to bill them as filed. Asking it to correct a bill that departs from them is the process your state built for exactly this.
You sign a one-page letter naming us as the people who may discuss your billing with that utility. That is a standard authorization, the same kind you'd sign for an accountant.
How do I actually get paid?
Your utility either credits your account or sends you a check. The money goes straight to you. We never receive it, hold it, or route it through an account of ours.
After it arrives, we invoice you for 30% of it. So you have the money before you have the bill, every time.
What exactly am I signing?
Two things, and you can read both first. A fee agreement that says 30% of what's recovered and nothing otherwise. And the one-page authorization letter for one named utility.
That letter does not let us switch your supplier, change your service, open or close an account, or agree to anything on your behalf. It covers billing questions for the account you name, and you can cancel it in writing whenever you want.
30% sounds like a lot.
It is a large share. It is also a share of money you would not have seen otherwise, and if nothing comes back, you pay nothing. The audit, the filing and the months of follow-up are all covered by that one fee.
You can do this yourself. Your utility's rates are public and your state has a dispute process. What you pay us for is reading a rate book that runs hundreds of pages, redoing the math, and following up with the utility until it answers.
Why hasn't anyone caught this already?
Your utility's billing system charges the rate it was set up with. Nobody there recalculates your bill from the rate book each month, and rate cases change the rules underneath it.
Your bookkeeper checks that the bill was paid. Checking that the rate was right is a different job, and it needs the rate book open.
Is my utility covered?
We tell you in about a minute. We encode each utility's rate book by hand, so we cover some utilities and not others yet. Send a bill and the first thing you learn is whether we can audit it.
If we can't, we'll say so and tell you roughly when we could. We won't take your authorization and figure it out later.
Start with one bill.
You pay nothing unless a utility credits or refunds you.